Refund & Cancellation Policy

BimaShastra's paid plans (Trial, Starter, Standard, Pro) are one-time, fixed-duration digital access passes — not recurring subscriptions. Each plan grants access to the platform for a set number of days (3, 7, 15, or 30 respectively, as shown on our Pricing page). Nothing renews or bills automatically. When a plan expires, access simply ends — there is nothing to actively cancel.

Because access, question banks, and AI features are unlocked instantly on successful payment, we do not offer refunds for change of mind, partial use, or exam results once a plan has been activated. Please review the plan features on our Pricing page carefully before purchasing.

If you were charged more than once for the same plan, or your payment was deducted but access was not granted due to a technical error on our end, contact us with your registered email and payment reference. We will investigate and, where the error is confirmed, either grant the access you paid for or refund the erroneous charge — normally within 5 business days of your request.

Approved refunds are returned to your original payment method through our payment partner, Razorpay. Processing typically takes 5–7 business days after approval, depending on your bank or card network.

Email support@bimashastra.com with your registered account email and the Razorpay payment reference ID from your confirmation email or SMS. We aim to respond within 2 business days.

We may update this Refund & Cancellation Policy from time to time. We will notify registered users of material changes by email at least 7 days before the changes take effect. See our Terms of Service for the full terms governing use of the platform.

For billing or refund queries: support@bimashastra.com